Refund and Returns Policy

Pekoe.ca does not offer refunds for any reason. Choose carefully when ordering one of our products. To ensure you receive what you expect, order and test a sample of the blend you are purchasing prior to purchasing that blend.

Do not place any orders for blends that you have not sampled.

Due to health and safety compliance laws, we cannot accept any returns after they are shipped. Opened or unopened packages will not be accepted as returns. 

Humans work here who are committed to ensuring your satisfaction. But humans make mistakes from time to time. If there are any issues with your order, notify us right away. We will do everything in our power to make you happy. We have grown to where we are today from referrals and repeat business. Your future business is more important to us than your current order. Let us know how we can continually earn your trust.